Healthcare

Faster answers for patients. Clinicians still decide.

Clinics and care providers lose hours to enquiries, referrals, results and rotas. We build AI into that work on BraindOS, so routine questions get a fast, careful answer, and every clinical decision stays with a person.

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01

Where the hours go.

  1. 01

    Enquiries arrive by email, phone, Instagram and Facebook, and someone answers each one from scratch.

  2. 02

    Patient records sit in spreadsheets, a booking system and a lab portal, and they rarely agree.

  3. 03

    Tests and referrals are chased by hand: kit sent, sample received, results back, patient told.

  4. 04

    Rotas are rebuilt every week around who is qualified, who is free and who has called in sick.

  5. 05

    Hiring is slow, because one role can have to meet the rules of more than one regulator.

02

What we build.

  1. Enquiries agentNeeds you

    Clinical enquiries held for a person

    Enquiries agent

    Reads every enquiry across your inbox and social channels. Sorts it by type and drafts routine replies from your approved templates and prices. Anything clinical is held back and never drafted.

    Who approves
    The practice or clinic manager approves every reply before it goes.
    BraindOS shows
    Enquiries by type, drafts waiting, clinical enquiries held in amber, and every sent reply logged.
  2. Results and referrals agentWorking

    Moving cases as lab emails arrive

    Results and referrals agent

    Tracks each test or referral from sent to returned, and moves the case when the lab’s or referrer’s email arrives. Tells the team when something is overdue. It never interprets a result.

    Who approves
    A clinician releases every result to the patient.
    BraindOS shows
    A board by stage, overdue items, and one patient record updated as things move.
  3. Rota agentNeeds you

    Next week’s rota: shifts to confirm

    Rota agent

    Drafts next week’s rota against qualifications, availability and working-time rules, and flags gaps early.

    Who approves
    The rota coordinator or manager signs off the rota.
    BraindOS shows
    The draft rota, unfilled shifts, rule checks passed, and every change logged.
  4. Patient follow-up agentWorking

    Drafting notes for patients due a review

    Patient follow-up agent

    Finds patients who are due a review or have gone quiet, and drafts a personal note in the clinic’s voice.

    Who approves
    The manager approves the list and the message.
    BraindOS shows
    Patients due, notes drafted, replies received.

03

How we work in healthcare.

  1. 01 Find

    We sit with your front desk and your clinicians, and rank where AI pays, with clinical safety set first.

  2. 02 Build

    Your first agent goes live inside your own inbox and records, with the clinical gate built in from day one.

  3. 03 Run

    Every reply, hold and approval sits in one command centre, logged and reviewable.

  4. 04 Grow

    Your team edits templates and prices themselves, and we add the next system once the first is trusted.

04

The work.

05

Notes from inside the work.

All notes

06

Patient data stays where it is.

Healthcare data is the most sensitive data a business holds, so we build with it in mind from the first day:

  • Systems run in secure environments: your cloud, your servers, or hosted by us.
  • Your data stays yours, and it never trains anyone else’s model.
  • Agents only do what you allow. Anything clinical goes to a person.
  • Every action is recorded and can be reviewed.

  • Secure environments

    Your cloud, your servers or hosted by us.

  • Your data stays yours

    It never trains anyone else’s model.

  • Your approval first

    Agents only do what you allow.

  • Every action logged

    Every action is recorded and reviewable.

Start with one enquiry inbox. We will show you where AI pays, and where it should stay out.

Start with a conversation.

A free 45-minute strategy call with a founder. No pitch deck. You leave knowing where AI would pay in your business, whether or not you work with us.

On the call

  1. 01Where AI would pay in your business.
  2. 02What your first system could be.
  3. 03What your AI Blueprint would cover.

Before you book

What does it cost?

Every engagement starts with the AI Blueprint, priced up front. The first system is a fixed fee, set from what the Blueprint finds. Nothing is quoted cold.

Where does our data go?

Nowhere new. It runs in secure environments, on your cloud or your own servers. Every action is logged, and nothing trains anyone else's model.

How much of our team's time does it take?

Most at the start, while we learn how the work really happens. After that, a short weekly session with the people using it.

Who owns what you build?

You do. The systems, the data, the prompts and the documentation.

Pick a time that suits you.

Book a strategy call

Prefer email? Write to hello@braind.io.