Logistics

Fewer portals, more jobs out. Planners approve every one.

Distributors, hauliers and 3PLs run on email, portals and spreadsheets. We build AI into customer service, quotes, dispatch and billing on BraindOS, and your planners approve every job.

Book a strategy call

01

Where the hours go.

  1. 01

    “Where is my order?” emails, each needing a carrier portal and an order number matched by hand.

  2. 02

    Quote requests arrive as emails and PDFs, and someone retypes every lane, weight and pallet count.

  3. 03

    Tomorrow’s runs are planned from memory, phone calls and a whiteboard.

  4. 04

    Proof of delivery and agreed extras are chased before an invoice can go.

  5. 05

    Peak season multiplies the volume, and the team stays the same size.

02

What we build.

  1. Customer service agentNeeds you

    Draft ready: tracking query, carrier checked

    Customer service agent

    Reads every query, sorts it, checks the order and the carrier’s live tracking, and drafts the reply.

    Who approves
    Your customer service team approves and sends.
    BraindOS shows
    Queries by type, carrier status, drafts waiting, and the time to reply.
  2. Quote agentWorking

    Pricing a request from your rate card

    Quote agent

    Reads quote requests from emails and attachments, fills in lanes, weights and services, prices them from your rate card, and drafts the quote.

    Who approves
    Your sales or pricing lead approves every quote.
    BraindOS shows
    Quotes waiting, the rate card used, and margin checks passed.
  3. Dispatch agentNeeds you

    Tomorrow’s plan: waiting for you

    Dispatch agent

    Drafts tomorrow’s plan from confirmed orders, vehicles and driver hours, and flags conflicts before they happen.

    Who approves
    The planner approves or changes the plan.
    BraindOS shows
    The draft plan, conflicts flagged, and every change logged.
  4. Billing agentWorking

    Matching proofs of delivery to jobs

    Billing agent

    Matches proof of delivery to each job, adds the agreed extras, drafts the invoice, and chases any missing paperwork.

    Who approves
    Finance approves before anything is sent.
    BraindOS shows
    Jobs ready to bill, missing proofs of delivery, and invoices drafted.

03

How we work in logistics.

  1. 01 Find

    We follow an order from the first email to the paid invoice and rank where AI pays first.

  2. 02 Build

    The first agent goes live inside your inbox and your carrier and transport systems, with no new tools for the team.

  3. 03 Run

    Queries, quotes, plans and invoices sit in one command centre, with every approval logged.

  4. 04 Grow

    The system learns from every edit your team makes, and we add the next workflow before your next peak.

04

The work.

Our logistics work so far is in distribution. If you run a fleet or a warehouse, the call is the quickest way to see what the same approach looks like for you.

05

Notes from inside the work.

All notes

06

Your data stays in your yard.

Customer, order and carrier data never needs to leave your control:

  • The system runs in secure environments: your cloud, your own servers, or hosted by us.
  • Your data stays yours, and it never trains anyone else’s model.
  • Agents draft and suggest. Your team approves.
  • Every action is recorded and reviewable.

  • Secure environments

    Your cloud, your servers or hosted by us.

  • Your data stays yours

    It never trains anyone else’s model.

  • Your approval first

    Agents only do what you allow.

  • Every action logged

    Every action is recorded and reviewable.

Bring your busiest inbox. We will show you where AI pays, before your next peak.

Start with a conversation.

A free 45-minute strategy call with a founder. No pitch deck. You leave knowing where AI would pay in your business, whether or not you work with us.

On the call

  1. 01Where AI would pay in your business.
  2. 02What your first system could be.
  3. 03What your AI Blueprint would cover.

Before you book

What does it cost?

Every engagement starts with the AI Blueprint, priced up front. The first system is a fixed fee, set from what the Blueprint finds. Nothing is quoted cold.

Where does our data go?

Nowhere new. It runs in secure environments, on your cloud or your own servers. Every action is logged, and nothing trains anyone else's model.

How much of our team's time does it take?

Most at the start, while we learn how the work really happens. After that, a short weekly session with the people using it.

Who owns what you build?

You do. The systems, the data, the prompts and the documentation.

Pick a time that suits you.

Book a strategy call

Prefer email? Write to hello@braind.io.